Terms & Conditions
Introduction
Welcome to our wellness store. By accessing or using our website, you agree to be bound by these Terms and Conditions. These terms apply to all users of the site, including browsers, customers, and merchants. If you do not agree with any part of these terms, please do not use our website.
Products & Usage
Our products are designed to support general wellness for men and women. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before using any supplement, especially if you are pregnant, nursing, or under medical supervision.
Orders & Payments
All orders placed through our website are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion. Prices are subject to change without notice. Payments must be completed before order processing.
Shipping & Delivery
We aim to process and ship orders promptly. Delivery times may vary depending on your location. We are not responsible for delays caused by external factors such as courier services or customs.
Return & Replacement Policy
At VaidyaPlus, customer satisfaction is our priority. Returns or replacement requests shall be accepted only in cases where the product is received in a damaged, leaked, tampered, or defective condition at the time of delivery. To process such requests, the customer must notify the company within 24 hours of delivery and provide a clear unboxing video and relevant photographs as proof of the damage. Claims submitted without valid video evidence may be rejected at the sole discretion of the company. Upon verification of the claim, the company may approve a replacement or refund, as applicable. No returns, exchanges, or refunds shall be entertained for reasons other than damage or defect upon receipt.
User Responsibilities
You agree not to misuse our website, attempt unauthorized access, or engage in any activity that may harm the platform. All information provided by you must be accurate and up to date.
Privacy Policy
Your privacy is important to us. Any personal information collected is handled securely and in accordance with our Privacy Policy.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of those changes.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at: support@vaidyaplus.com